4th January 2021
Our Leeds & Chorley showrooms are temporarily closed due to the national lockdown.
We are still trading via our website however you will not be able to view the products in our stores until we are authorised to reopen. Free delivery is available on all orders over £99 and our suppliers are remaining open to ensure they can despatch goods directly to you. We have had to temporarily stop "click & collect" orders due to the lockdown and are operating home delivery only at this time. There also may be a delay in processing returns as we do not have staff regularly in the branch, please email us should you wish to return goods.
We have been extremely busy recently which has put increased pressure on our stocks and the supply chain over the last couple of months. Therefore some products are taking longer than normal to deliver and some wait times are longer than we would like. If the products are out of stock , we will notify you ASAP with the estimated wait times. Products which are in stock usually have a turnaround time of 48-72 hours.
The safety of our customers and our team is priority and our couriers are following all Government guidelines regarding social distancing, travelling to and from work etc to ensure safe delivery of goods to your home address.
Please send any enquiries to us by email:
firstname.lastname@example.org / email@example.com
We thank you for your support and patience during this time and please bear with us if response times are a little longer than normal during this lockdown.
We thank you for shopping with us, supporting us, and bearing with us during the pandemic and hope you and your family stay safe.
Exclusive Lighting Team x